Append-only history of every action taken on a feedback item (status/severity changes,
assignment, tagging, ticket links, overrides). This is the durable audit — the "go back and refer
to it" record — and cascades with its parent feedback (its own history dies with it).
Append-only history of every action taken on a feedback item (status/severity changes, assignment, tagging, ticket links, overrides). This is the durable audit — the "go back and refer to it" record — and cascades with its parent feedback (its own history dies with it).